Movigo Group is a fully Australian owned business, specialising in multiple industries, including accident management, accident replacement vehicles and vehicle repair.
Our business has a customer first mindset, with a focus on innovation and optimisation. We invest in the development of our people, as our success depends on our team being able to deliver for our customers.
We operate from over 24 locations, with staff across Australia, New Zealand, the UK and the Philippines.
We make a bad day better.
Our customers are not-at-fault drivers who have been in a motor vehicle accident. They’ve just been through an incredibly stressful experience, and now need to figure out how to get a replacement vehicle while theirs is being fixed, deal with insurance companies and they have no idea where to begin.
That’s where we come in! We put them in a replacement vehicle and work with the customer, insurers, and repairers taking all the hassle out of the ordeal for the customer.
About the role
The Vehicle Delivery Specialist is responsible for delivering our vehicles to customers and providing a top quality experience whilst upholding our company standards and values.
This role will ensure our customers can receive and return our accident replacement vehicles in a timely manner, ensuring our customers lives don't grind to a halt without a vehicle.
Responsibilities
- Delivering our accident loan vehicles to customers and referrers, ensuring the delivery is completed in a timely and efficient manner
- Ensuring all fleet vehicles are fully maintained and presented by adhering to cleaning, maintenance and service procedures and schedules
- Helping our customers complete the required documentation and submit documentation through various systems
- Provide a friendly and professional interaction with customers, ensuring a positive delivery experience
About you
You are a down to earth and collaborative team player with a positive approach to your work along with your drive, attention to detail, enthusiasm, and love for what you do.
- A customer focused approach with a “can do” attitude
- Experience in retail, customer service or other service roles highly regarded
- Valid driver’s license with a respectable driving record
- Great attention to detail for ensuring high-quality outcomes and delivering exceptional experience
- Excellent communication and customer services abilities
- A passion for helping others in their time of need
We offer great company benefits, including discounts with a variety of retailers, goods and service providers, employee referral bonus, paid parental leave, plus more.
If you're enthusiastic about vehicles, customer service, and contributing to a dynamic team, we want to hear from you!
